I came across a very interesting television program that was produced for the BBC as part of the Millennium celebration. The series was entitled "The Day the World Took Off". It is a look at the roots of the Industrial Revolution in England and the events over a long history which enabled that revolution to happen. The episodes are available on YouTube and the first can be seen below:
You can watch the other episodes by looking at the links in the sidebar at the right on the YouTube page.
It is still a much debated question as to why the Industrial Revolution began where it did, when it did. Why the Midlands of England? Why the late 1700's and early 1800's? Why was the textile trade the first truly mass production industry? We like to think we understand the events of history and perhaps the historians really do. I am fascinated by the questions as well. But the answer(s) may be rooted in complexity, simultaneity, and even random chance. Still, the series is worth the time to at least ponder one set of ideas about this extraordinary point in time.
Tuesday, December 9, 2008
Saturday, December 6, 2008
Which Comes First, Innovation or Profit?

The New York Times ran a story this morning entitled "At G.M. Innovation Sacrificed to Profit". The story contained a long litany of missed innovation opportunities within GM that were not limited to fuel-efficient cars. GM had started a minivan project a decade ahead of Chrysler but the project was killed by the GM finance people. Same story with Saturn. Same story with the EV1.
Micheline Maynard, the NYT journalist wrote in her article today:
For the last half-century, virtually all of G.M.’s chief executives, including Mr. Wagoner, have come from its financial side, which has judged most initiatives based on whether they will be profitable.
Innovation or profit, which comes first? The answer, obviously, is innovation. But real innovation is by definition something new and different. And innovation comes with a whole variety of unique challenges. The minivan was not a technological innovation but a marketing innovation. The technology to build a minivan was no different than that needed to build the cars and trucks of the day. The bet, and it was a huge bet for Chrysler, was that people would ditch their station wagons for the boxy little utility vehicles. Chrysler won the bet, handsomely. Hybrid technology is a doubly challenging innovation. First, the technology itself needed to be developed. And then there was the ever-present marketing innovation challenge. Toyota made the bet. GM didn't. Now it looks like Toyota is a run by much smarter people than the U.S. automakers.
(Disclosure required here: I own a Prius and I love it. I have also owned a Chrysler minivan for the last 20 years.)
But I don't think it is quite so simple as laying the blame on the current US automaker management as though they couldn't see the value in innovation. This has much more to do with the stages of the corporate life cycle than it does with out-of-touch executives. Little companies want to become big companies. They usually have to invest a fair amount of money in the beginning to get started on the growth curve. All the US automakers did that in the early part of the 20th Century. Their investors sweated bullets wondering if they would ever see a return on their investments. Over time, of course, the investments started paying dividends (literally) and investor pain turned to investor pleasure. When profits go on long enough they start to feel like an entitlement. The company can do no wrong, it is simply a mechanism for printing money. The result is an arrogance in management that now feels like it can dictate to the market. Remember the "What's good for General Motors is good for the country" quote by a former GM CEO? The reason that the company exists at all is lost in the giddiness of profits.
There are always multiple stakeholders that have needs that must be met if a company is to be successful: the customer, the shareholder, and the employees. When the raison d'etre for a company becomes only to "increase shareholder value" (which I have actually heard directly from executives in my own corporate experience), the company is probably going to start ignoring the very customers that keep it in existence. Don't get me wrong, this is not about chasing after every little demand that the marketing department might hear from their customers. Most of these are incremental changes anyway. The real changes and the big bets come from sea changes that look like they are coming but you can't be sure (but if they do, you better have put some big bets down years earlier to be prepared) or they come from needs that customers don't even know they have (who knew that Post-it Notes would become ubiquitous?).
Great long-term executive management at large successful corporations is a rare commodity. The whole system is biased in favor of near-term profits over long term viability. Most of us are notoriously bad at deferring near-term pleasure for being better off later. I would take my hat off to management that can resist the temptation to maximize quarterly profit and instead think on a five-year or longer time scale. Wall Street would want their heads on a platter. The ability to do the right thing for the long term, even if if means a little less today, is the secret of success. That kind of attitude is what supports the investments necessary for innovation to prosper. That is what the U.S. automakers (and most of the rest of U.S. business) have forgotten.
So what comes first, innovation or profit? Maybe what really comes first is a clear, sustainable vision. And just as importantly, it is a vision which has the ability to change as the world itself changes. No wonder it is so hard to find truly great executive management.
Wednesday, December 3, 2008
Technology and Terror

I read a story today in the Washington Post that described how the terrorists in Mumbai used technology every step of the way to carry out their plans. From GPS units for navigation, Blackberries loaded with Google Earth maps and images, and satellite phones, these suicide terrorists were well-trained and well-versed in the use of technology. But should any of us be surprised by this? After all, these were young men in their twenties, most likely, well educated young men. The technologies they used are available to anyone simply by going to a Best Buy or any other electronics store. This is not the stuff of James Bond but the stuff of any modern business or college campus.
On the other side of this horrible conflict, most of the real-time reporting came from cellphone video cameras uploaded to YouTube, Twitter accounts that gave a blow-by-blow account of events as they were unfolding. Technology was there for both sides to use (although reports suggest that the Indian forces were a generation behind in the tools they should have had). The standoff was brought in living color, in real-time, into homes around the worlds. The Post story described how Indian families could not tear themselves away from their televisions during the siege. Kids were mesmerized and terrified by the images they could see unfolding in front of them.
So what are we to make of technology in this new age of terror? First, it seems to me that in all ages, people who perpetuate terrorist acts have always used the latest technologies that they could access. Technology is what it is. It is part of the fabric of our societies. But ignore how it can misused at your peril. One thing we keep re-learning is that people whom we like to think of as living huddled in some cave in a remote mountainside in Pakistan are not technology illiterates. Quite the opposite. These people at the fringes are masters at exploiting the technologies available to everyone in the mainstream. They don't have to have a big R&D budget to develop the tools they need. The tools are commercially available at your friendly electronics store.
The second observation I would make is that people whose jobs are to monitor and protect us from such attacks should be savvy not to what is coming out of a DARPA-funded government lab but what is being introduced at the Las Vegas Consumer Electronics Show. As soon as a new technology appears, people will think of creative new ways to use it, for good and for evil.
Finally, we live in a world that is connected and wired as never before. I am old enough to remember sitting in front of the TV during the coverage of the assassination of John F. Kennedy. That was the first time that the news was reported as it happened. Now, it is as close as your cellphone, Blackberry, or iPhone. We live in a world where the real-time news feeds give us little time to react to what we see in front of us. Yet, it is thoughtful reflection...and then action...that will help us avoid the next Mumbai.
Post Script: If you want to see a little more of how technology changes the way we live with current events, look at the extremely detailed account of the Mumbai attacks that is continuously being updated in Wikipedia.
Thursday, April 24, 2008
The Technology of Debt Collection

I read a story in the New York Times business section today which I found somehow profoundly troubling. The story (free registration required) entitled
"Debt Collection Done From India Appeals to U.S. Agencies" which describes the growing use of technology-enabled collection firms based in India. The gist of the story is that U.S. bill collectors are now beginning to outsource debt collection because they can get the service in India for about a quarter of what it would cost in the states. Technology, sophisticated database query systems, web technology, and global communications systems, are making all of this possible.
So, we have an economy which uses sophisticated technology to market products to U.S. consumers, encouraging people to overspend, and then the same technology enables low-cost overseas operations to collect when the payments are late. Many U.S. companies use this type of technology to both outsource production of their products and for the collection of the payments and debts from customers, many of whom are over their heads. All of this is driven by the lower cost of labor outside the country that is enabled to work from such a distance by our highly innovative technology. I am not sure where the companies think Americans are getting their income to make all of these purchases but clearly many of the jobs people use to do (like production and bill collection) are now moving off-shore. Technology makes it all possible.
Don't get me wrong, I am a great supporter of technology and innovation and in the long run I think it does far more good than harm. The Times story seems to me, however, to be one of those that goes under the heading of "Unintended Consequences". At least to me, this reinforces the need for the U.S. to stay at the forefront of innovation in order to be able to pay the higher wages that are required to keep people afloat in this global economy. Otherwise technology enables companies to look for the lowest cost labor pool they can find, no matter where it exists.
Of course, Americans could better watch what they spend and not have to get a call from a debt collector (even an Indian debt collector). But somehow, I think that this would raise the concerns of the very companies who depend on these same consumers to buy products they might not be able to afford.
The Times story ends on this (ironic) note:
Encore pays its collectors in India an average base salary of 17,000 rupees ($425) a month, and they earn bonuses — sometimes more than $1,000 a month — for getting customers to pay. In contrast, collectors in the United States, make about $6,500 a month. Thanks to the income, a windfall in India, where the average monthly income is $63, collectors are amassing some of the status symbols that probably got their clients into trouble in the first place — new scooters, iPods, Swatch watches and exotic vacations.
Tuesday, April 15, 2008
The Art of Riveting

I was interested to read a recent article by William Broad in the Science section of the New York Times entitled "In Weak Rivets, A Possible Key to Titanic's Doom". The article summarized investigations by historians of science who have looked into the question of whether Harland and Wolff, builders of the Titantic and her two sister ships Olympic and Britannic, used sub-standard rivets on the Titanic (see my previous post about these ships). Deep submersibles investigating the Titanic's wreck site have seen that the plates in the forward part of the ship's plates sprung open from the impact with the iceberg. The bow and stern of the ship were put together with iron rivets while the center, higher-stressed, portion of the hull was riveted using stronger steel rivets. The evidence seems to suggest that poor quality material and poor riveting techniques lead to brittle rivets which fractured more easily when the ship hit the iceberg.
What caught my eye in the article was a description of the riveter's art:
In their research, the scientists, who are metallurgists, found that good riveting took great skill. The iron had to be heated to a precise cherry red color and beaten by the right combination of hammer blows. Mediocre work could hide problems.
This really speaks to my blog of a couple of days ago about defining what is technology? The Greeks would have easily called the art of riveting "techne". It was something that took a highly skilled and experienced worker to do correctly. Done right using good material, iron rivets were perfectly acceptable fasteners. But done poorly (the builder couldn't find enough qualified riveters for the massive project) and with inferior materials (the iron ordered was often of a lower grade), then the integrity of the rivets were very much in question.
The article went on to describe how iron gave way to steel in later riveted construction and hand riveters were upgraded with automatic riveting equipment to insure more consistent results. Certainly, these were steps in the right direction to insure the safety of structures. But somewhere along the way, another art died, the art of the hand riveter. We probably don't need many of them anymore but it is a great example of how so many other artisans have disappeared to progress. Stone masons, wood carvers, glass makers, steel workers, these occupations and more have become part of the "lost arts", part of the "lost techne". TItanic was lost for the lack of techne.
Monday, April 14, 2008
Why I Don't Read Innovation Business Books

Hardly a week goes by without the publication of a new business book on innovation. Most of these books purport to teach the art of innovation within your company. If only you follow the author's recipe, you can kick-start your company's innovation processes, accelerate growth, and reach some new level of creativity and productivity. Don't get me wrong, I think most of the authors of these books are quite sincere in their beliefs about their methods. But I take a contrarian point of view.
In fact, most companies of any size are not organized for innovation, they are organized for efficiency and profit growth. Innovation is a messy, expensive process with a low probability of being either efficient or profitable in the short run. Most of what the business books describe as innovation in companies is really about incremental improvement in existing products and processes. It is not hard to understand why existing companies resist innovation: it is not a good bet for their quarterly returns and in our economy, the quarterly earnings statement has become virtually the sole measure of the worth of a publicly traded company.
No, innovation processes are hard to teach to companies because they so rarely happen within an existing company. It is for good reason that most real innovations happen in academic research labs and start-up companies. The people who want to be in these places are the antithesis of the types of people you find in big companies. They hate bureaucracy. They want to do it their own way, even if it means they risk their very livelihood in moving an idea towards the market. These people would never describe themselves as reckless risk-takers but they have a much higher tolerance for ambiguity than their corporate counterparts. Moreover, they usually have a downright ornery streak of independence coupled to a high sense of self-confidence. Having to have every idea reviewed by multiple levels of management using conservative corporate processes is anathema to them. They know what they want to do and they just do it.
So is it possible to bring innovation to a large company? Yes, but it almost always has to be built into the DNA of the company from the start. I worked for 3M for 30 years. 3M is known for its innovation. That innovation came from a very organic business model. The core of the idea was to divide every business when it reached a certain size and let the parent division protect and nurture its offspring. This model had lots going for it. People who had an entrepreneurial streak could champion a new business and grow with it. The model was self-replicating: every division general manager was measured on the growth of the parent divisions AND the number of offspring created. The really innovative part of the equation was summed up in the corporate axiom that "technology belonged to the corporation and products belonged to the divisions". That meant that technology could be mixed and matched and recombined across all of the businesses to create new synergies that were not possible within any one division. Conversely, it meant that the divisions could jealously protect their products and markets as any small independent company would do.
This business model served 3M very well for its first 80 years. Finally, however, growth began to slow, the customers became confused by the multiple divisional sales forces that called upon them, global markets demanded more coordination, and competition in what use to be 3M's core markets made the going tougher. These forces began to be felt in the 1980's. Like most companies, 3M focused more on central planning and more on efficiency. The organic growth model gave way to a planned efficiency model. Not surprisingly, the makeup of the people in the company began to change. The entrepreneurs and risk-takers were harder to find. Some left the company, others went underground. Innovations still happen at 3M but the organic business model that was the core of the company has changed. Perhaps it had to given the scale and multi-national nature of the company.
So what would I put on a manager's reading list is they wanted to learn about innovation? I would suggest histories and biographies that portray how some of the great innovators of the past have done it. Check the reading list in the sidebar of this blog for some starting points. The most basic lesson may ultimately be that if you really believe you have a paradigm-changing idea, you will need to leave the safe haven of your current company. That is a scary proposition, especially in a recessionary economy. But going back to some of those earlier entrepreneurs, they won and lost fortunes, often several times over. Money was not their primary goal. Seeing their idea come to life was all that was important. Ask yourself, "What would Edison (insert your favorite innovator) do?" You might come away with some new ideas.
[Image of The Librarian, Giuseppe Arcimboldo (1566). From Wikipedia]
Saturday, April 12, 2008
Technology: I Know It When I See It
Technology. We live with it every day. It creates our life experiences as much as we create technology. We can't pick up a publication without reading about what is hot in "tech" (the shortened version of hi-tech which is itself the shortened version of high technology). Our current list of what wears the "tech" accolade consists of biotech, nanotech, infotech, and other esoteric topics. Carl Sagan once remarked,
I am trying to do my little bit to remedy that. I have started planning a short course on the history of technology. It seems that a practical place to start such a history is to define the word "technology". The word is used so frequently and so casually that surely a good definition would be easy to find. Not so. The word has its roots in the Greek words "techne" and "logos". For the Greeks, techne related to the arts and crafts and contrasted with "episteme" which usually referred to the sciences. More specifically, techne referred to the skills that were needed to make or build something. The term "logos" meant "word" and has been broadened to mean "knowledge". So, techne+logos has been interpreted to mean the knowledge of skill and crafts.
It's not clear who first used the word "technology" in its modern form. One candidate whom has been suggested is Jacob Bigelow, a professor at Harvard who wrote a book in 1829 entitled The Elements of Technology. This book was intended to be a catalog of technologies from ancient to modern. Bigelow was the first to hold the Rumford Chair at Harvard, a chair endowed by Count Rumford (Sir Benjamin Thompson) who had been born in Massachusetts in 1753 and who died in Paris in 1814. Thompson, a loyalist, fled the colonies for England during the American Revolution. He was named Count Rumford in 1792 while working for the Bavarian Government (the name he took, Rumford, was the early name of Concord, New Hampshire where he taught school). But Rumford would have been very much in tune with Bigelow's book.
Bigelow wrote extensively in the introduction of his book about the "arts and sciences" (the same as the Greek techne and epsiteme). This is an older pairing than our more current "science and technology". In Bigelow's world, the arts included all of the practical arts embodied in the Greek word "techne". Technology was part of the arts and separate from the sciences, which focused more on discovery than on crafts. As technology has become evermore based on science, we have coined the phrase "applied sciences" to represent the intersection between pure science and the more pragmatic technologies. The boundaries between these domains get ever blurrier and we probably will never have something that is pure technology.
But I still am looking for a good definition of technology. Perhaps a good working definition is:
The systematic knowledge and the methods and procedures which can be used in a specific area in order to resolve practical problems.(ref)
What makes up what we call technology changes with every generation and often much more often than that. A century ago it was airplanes, automobiles, electric power distribution, motion pictures, and a host of other things that have since receded into the background fabric of our lives.

The late Douglas Adams who wrote The Hitchhiker's Guide to the Galaxy gave a great tongue-in-cheek description of the evolving stages of technology in a 1999 essay on the internet:
I love this description because it not only helps to define the "newness" angle on technology but also our ambivalence about the new dimensions of tech that threaten our status quo. The New New Thing is still trying to solve some practical problem in our lives. It seems to often happen that the original target for the technology proves to be unworkable but technology is amazingly resilient and seeks an application as surely as water seeking its own level. The reservoir of technology, of knowledge of the practical arts, keeps rising.
We live in a society exquisitely dependent on science and technology,in which hardly anyone knows anything about science and technology.
I am trying to do my little bit to remedy that. I have started planning a short course on the history of technology. It seems that a practical place to start such a history is to define the word "technology". The word is used so frequently and so casually that surely a good definition would be easy to find. Not so. The word has its roots in the Greek words "techne" and "logos". For the Greeks, techne related to the arts and crafts and contrasted with "episteme" which usually referred to the sciences. More specifically, techne referred to the skills that were needed to make or build something. The term "logos" meant "word" and has been broadened to mean "knowledge". So, techne+logos has been interpreted to mean the knowledge of skill and crafts.
It's not clear who first used the word "technology" in its modern form. One candidate whom has been suggested is Jacob Bigelow, a professor at Harvard who wrote a book in 1829 entitled The Elements of Technology. This book was intended to be a catalog of technologies from ancient to modern. Bigelow was the first to hold the Rumford Chair at Harvard, a chair endowed by Count Rumford (Sir Benjamin Thompson) who had been born in Massachusetts in 1753 and who died in Paris in 1814. Thompson, a loyalist, fled the colonies for England during the American Revolution. He was named Count Rumford in 1792 while working for the Bavarian Government (the name he took, Rumford, was the early name of Concord, New Hampshire where he taught school). But Rumford would have been very much in tune with Bigelow's book.
Bigelow wrote extensively in the introduction of his book about the "arts and sciences" (the same as the Greek techne and epsiteme). This is an older pairing than our more current "science and technology". In Bigelow's world, the arts included all of the practical arts embodied in the Greek word "techne". Technology was part of the arts and separate from the sciences, which focused more on discovery than on crafts. As technology has become evermore based on science, we have coined the phrase "applied sciences" to represent the intersection between pure science and the more pragmatic technologies. The boundaries between these domains get ever blurrier and we probably will never have something that is pure technology.
But I still am looking for a good definition of technology. Perhaps a good working definition is:
The systematic knowledge and the methods and procedures which can be used in a specific area in order to resolve practical problems.(ref)
What makes up what we call technology changes with every generation and often much more often than that. A century ago it was airplanes, automobiles, electric power distribution, motion pictures, and a host of other things that have since receded into the background fabric of our lives.

The late Douglas Adams who wrote The Hitchhiker's Guide to the Galaxy gave a great tongue-in-cheek description of the evolving stages of technology in a 1999 essay on the internet:
1) Everything that’s already in the world when you’re born is just normal;
2) Anything that gets invented between then and before you turn thirty is incredibly exciting and creative and with any luck you can make a career out of it;
3) Anything that gets invented after you’re thirty is against the natural order of things and the beginning of the end of civilisation as we know it until it’s been around for about ten years when it gradually turns out to be alright really.
Apply this list to movies, rock music, word processors and mobile phones to work out how old you are.
I love this description because it not only helps to define the "newness" angle on technology but also our ambivalence about the new dimensions of tech that threaten our status quo. The New New Thing is still trying to solve some practical problem in our lives. It seems to often happen that the original target for the technology proves to be unworkable but technology is amazingly resilient and seeks an application as surely as water seeking its own level. The reservoir of technology, of knowledge of the practical arts, keeps rising.
Thursday, March 13, 2008
Rome, Inc.

I have been reading a fair amount lately about ancient civilizations. I mentioned in an earlier post Susan Wise Bauer's excellent book, The History of the Ancient World: From the Earliest Accounts to the Fall of Rome. Another really great read is Cullen Murphy's Are We Rome? which thoughtfully explores the parallels between the Roman Empire and the United States today. The latest book on my reading table is Peter Watson's Idea, A History of Thought and Invention, from Fire to Freud. My hat's off to Watson for a one-volume romp through the great ideas that have driven our civilization.
With all of this ancient history rattling around in my head, it occurred to me that there are some remarkable parallels that can be drawn between Greece and Rome and today's companies. What I'm thinking about specifically is innovation. Greece is almost universally acknowledged as the foundation of Western culture. The innovations that came from the Greeks span almost every domain you can name: architecture, theater, philosophy, science, history, the list just goes on and on. The Greeks loved exploring new ideas. The Romans' focus was twofold: empire and efficiency. They believed in the mantra that bigger is better. They were ferociously productive at building everything from roads to amphitheaters. They originated much of what has come down to us as law, perhaps because of the needs for contracts. They borrowed from everyone, especially the Etruscans and the Greeks and then improved upon and replicated the ideas. Rome was Big Corporate. Greece was Silicon Valley. Scale versus creativity, operations versus innovation.
Why were the Greeks so innovative and the Romans not? This is a complicated question with lots of dimensions but I can't help but wonder if it didn't have a lot to do with the small, independent nature of the Greek City-States, the polis. Greece was a loose amalgam of many independent small governments that were fiercely independent. Yet many Greek scholars traveled widely between these independent City-States pollinating new ways of thinking and new innovations. While some of these cities rose to central power for a time (I think of Athens in the 5th Century BC), there was generally no long-term "Rome", no corporate headquarters that enforced one way of doing things.
The Romans had Rome and they built everything from roads to aqueducts to frontier garrisons on a common blueprint. There was one best way to do everything and Rome knew what it was. As a result, the Romans were highly successful in expanding their empire, the ancient equivalent of corporate growth. All of this worked until growth slowed and finally stopped in the 2nd Century AD. The weight of complexity, bureaucracy, and dictatorial control began to eat the vitality of the Roman Empire from within.
Rome could not have happened without the Greeks and many other cultures. Large corporations could not survive without the acquired innovations of small companies. Were the Romans more successful than the Greeks? What's your definition of success?
So very difficult a matter is it to trace and find out the truth of anything by history.
Plutarch
Greek biographer & moralist (46 AD - 120 AD)
[Bust of Pericles, leader of Athens' Golden Age, from Wikipedia]
Thursday, February 28, 2008
Quotation for the Day
And speaking of the telephone, I just came across this...
For a list of all the ways technology has failed to improve the quality of life, please press three.
Alice Kahn
Wednesday, February 27, 2008
Exchanging Numbers
and my number is
Beechwood 45789
You can call me up and have a date
Any old time
I was in a fast food joint the other day for lunch. The Muzak in the background was a string of 50's Rock and Roll oldies to go with the Faux-Diner decor. The song that caught my ear was "BEechwood 4-5789" by the Marvelettes. (If you are a little older, maybe the song of choice is PEnnsylvania 6-5000). The song somehow triggered memories of my early childhood days when our own telephone number in Sault Ste. Marie, Michigan started with the exchange named MElrose. That got me to wondering about exchange names: where they came from, how they were derived, how unique they might be.
My first stop was Wikipedia, which was somewhat helpful. In the early days, phone system switching (e.g., connecting the caller with the receiver) was handled through operators using patch cords to literally plug the two phone lines together. With automatic switching equipment, most local calls could be completed without an operator. A geographic area would be covered by a telephone exchange that might cover up to 10,000 numbers. When more people subscribed to the phone system, the limitation in the number of unique, short (four or five digit) numbers became a problem. Hence, a group of subscribers in one physical exchange were given an exchange name (such as MElrose) that made it easier to remember than a longer, seven digit phone number. Instead of seven digits, the subscriber's number was the exchange name plus five digits (BEechwood 4-5789) the "B" stood for 2 and the "E" for 3, hence 234-5789. Using exchange names greatly expanded the number of available phone numbers. (Our more modern equivalent was the addition of area codes and we seem to keep needing to subdivide areas into more area codes for just the same problem: not enough unique phone numbers.) The exchange names also were selected to be phonetically clear on otherwise low audio quality lines. "No, no, I said MELROSE not MILHOUSE" (This brings to mind the ever-present cellphone conversation, "Can you hear me now....?")

Most of the exchange names went the way of the old black dial telephone in the 60's and 70's. But like so many other technology memorabilia, there is a group of people out there working hard to assemble a huge database of old exchange names for towns and cities all over the country. I learned from this database that my home town had two exchanges: MElrose-2 and MElrose-5. That would seem about right for a town of 15,000 people. Check out your own town here. This group is even trying to get people to back-convert current numbers to an old exchange name. The telphone prefix for my current address starts with 941. Hmmm...WIlson, WIndsor? How about something more current like "WIi" for the game machine?
Now if I could just get that stupid Marvelettes song out of my head.
Sunday, February 24, 2008
The Roads More Traveled


I live in Florida during the winter. My house is about two miles from I-75. If I go south on the Interstate, I will reach the end of this highway in about 200 miles at Hialeah, FL. From Hialeah, it is 1785 miles to the terminus of the highway in Sault Ste. Marie, Michigan. I spent most of my childhood growing up in the "Soo". My dad still lives there.
We take the Interstate highways for granted. They connect us in a highway grid that lets us get to virtually any area of the country. According to Wikipedia, there are 46,837 miles of road in the Interstate Highway system. The need for the highway system emerged from experience during World War I when the army found that the railroads could not transport all the needed supplies to support the war effort. Truck convoys were added to supplement the railroads. I can just imagine what that must have looked like in 1917. In 1919, Lieutenant Colonel Dwight D. Eisenhower set off from Washington on a coast-to-coast truck convoy to San Francisco to explore highway readiness in the event of another war. His experience then, coupled with his later experiences with the autobahn in Germany during World War II convinced him of the need for a high-speed national highway network. At the urging of President Eisenhower, legislation was passed in 1956 to begin the network and it was completed in 1991. The cost was originally projected to be $25 billion. The 2006 estimate for the cost of the system is $425 billion.
I was prompted to write about the highway system while reading a book called, Are We Rome? by Cullen Murphy. Murphy draws many parallels between the United States and the Roman Empire. Murphy points out that this is not a new idea. The Roman Republic was, in fact, the model of the Founding Fathers. Murphy makes the comparison of the Roman road system to the Interstate highways. The Roman system at its peak consisted of about 53,000 miles of roads. The rationale for the two systems was the same: a way to rapidly move military supplies. The Roman mileposts were all tied to a Golden Milepost in the Forum in Rome. The Zero Milestone of the Interstate system lies in the Ellipse in Washington, just south of the White House. The old saw, "All roads lead to Rome." was based not only on a political reality but an engineering one as well. The same could certainly be said for Washington, DC today.
The Interstate highways make our lives immeasurably easier (disregarding the traffic jams around major cities). But they need to be maintained, not something we seem to be fond of doing. Just last summer, the I-35 Bridge over the Mississippi River collapsed in Minneapolis. The cause appears to be a combination of design flaws and poor maintenance. There is very little glory in a keeping a good highway system together...at least, until we see it fall apart. The glory is all in the new project, the new bridge, the new interchange. We would do well to take better care of what we already have. We merely want to live in peace with all the world, to trade with them, to commune with them, to learn from their culture as they may learn from ours, so that the products of our toil may be used for our schools and our roads and our churches and not for guns and planes and tanks and ships of war.
Dwight D. Eisenhower
34th president of US 1953-1961 (1890 - 1969)
Wednesday, February 20, 2008
Technology Tribalism

Dad is a "GM Man". Except for one small misadventure into a Ford station wagon in the mid-50's, he has never owned a non-GM car. Over the years, he has owned Buicks, Chevrolets, Pontiacs, and now an Oldsmobile (one of the last of that nameplate). I know other men of my father's generation who were "Ford Men" or "Chrysler Men". It isn't the same today. Sure, you have your Lexus owners, BMW zealots, and the Volvo for the learned among us. But these are not the "company men" of the last generation.
Today, cars seem to be less the center of technology loyalty than, say, computers. I'm a "Mac guy" while my brothers are "PC guys". Or maybe it is PDAs (Treo vs. Blackberry), or even game machines. We somehow have a desire to count ourselves into technology tribes. We need to feel the kinship with others like ourselves that reinforces our choices and our beliefs about both what we use and the (junk) that others mistakenly choose.
I suppose this is just a subset of the more common sort of affiliations that you see in sports teams, nationalities, or even countries. But I kinda miss the days of hearing someone say, "I'm a GM man." I am sure that GM misses those days even more than I do. When I was a kid, I was just sure that my dad knew what he was talking about. I thought that I, too, would be a GM Man (I now own a Chrysler and a Toyota. Sorry, Dad). The world was alright as long as you belonged to the right technology tribe. Boy, does that seem simple now. I know as I write this on my Mac (the best of all computers) that I would never pass such nonsense on to my son and daughter...who also owns Macs.
All American cars are basically Chevrolets.
Herb Caen
Monday, February 4, 2008
Forever New

I've been reading quite a bit lately about ancient history. I just finished a very interesting summary entitled, The History of the Ancient World: From the Earliest Accounts to the Fall of Rome, by Susan Wise Bauer. This was a whirlwind tour in a little less than 800 pages beginning (literally) with the The Flood and ending with the decline of the Roman Empire. It gave me new insight into the idea that power in ancient days was obtained almost universally by the sword. In fact, the king/pharoh/emperor was more often than not murdered by his son/wife/uncle/general in order to take the throne by force. Having read this (very readable) work, it would be easy to take the view that our shared history was simply one of war and violence. But that would be to miss the point of the simultaneous great achievements in art, literature, architecture, and natural philosophy (science) that also emerged from those distant times.
We remain fascinated with the past. We continually go back to dig into almost every aspect of those distant days. For example, I became interested in the Pyramids as a result of reading Bauer's book. The Great Pyramid of King Khufu at Giza is probably the most carefully studied and measured building in human history. The scale and precision of its stone construction boggles the mind. It was built 4500 years ago without the aid of modern tools or instruments and yet it is probably more precisely constructed than ANY modern building.
The accuracy of the pyramid's workmanship is such that the four sides of the base have a mean error of only 58 mm in length, and 1 minute in angle from a perfect square. The base is horizontal and flat to within 15 mm. The sides of the square are closely aligned to the four cardinal compass points to within 3 minutes of arc and is based not on magnetic north, but true north. (from Wikipedia)
It remained the tallest man-made structure in the world for 4000 years until the Lincoln Cathedral in England exceeded its height in 1311. There wasn't a taller building in America until 1885 when the Washington Monument was completed. It is humbling, to say the least.

Another example: The Parthenon in Athens. Built in the Fifth Century, BC it became one of the most architecturally-emulated buildings in the world. The level of craftsmanship is simply exceptional. The Greeks had learned how to compensate for the apparent curvature in large structures built with many parallel lines by slightly curving the columns and structural platforms to deceive the eye into seeing the lines as parallel (known technically as entasis). Nova and the Smithsonian Magazine jointly produced a very interesting program on the efforts to restore this structure. The Parthenon is the model for buildings throughout the western world including our own Supreme Court Building. There is even a complete full-scale replica of the Parthenon in Memphis, TN.
A final example: the Old Penn Station in New York. Built in 1910 (and sadly demolished in 1964), Penn Station took as its inspiration the Baths of Caracalla in Rome. The exterior was modeled after the Brandenburg Gate in Berlin. The architects saw in the structures of antiquity an eloquence in design that millennia have not been able to improve.
The great structures of the past speak to us still. There is something that resonates in their proportions, their symmetry, and their scale that we have only rarely been able to improve upon. The past remains "forever new".
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